Reference

yuantoto Privacy Policy for Your Account Data

Your account details, wallet choices and mobile access are covered in the yuantoto Privacy Policy, so you can understand what we collect before opening an account.

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CONTACT ROUTES

Privacy Questions Along Your Account Path

A privacy question should not require a long search through the lobby. From your account help area, choose the support route and include the email or phone detail attached to your account, plus the request you want us to assess. We use that step to verify who is asking before discussing account records, wallet references or device activity. If you are in Bandung, the same request path applies where local law permits.

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Account help

Use the support route connected to your account when you need a copy, correction or explanation under the Privacy Policy. Include your registered contact detail so we can check the request safely.

Wallet records

For a DANA, OVO, GoPay or QRIS privacy question, attach the relevant receipt reference rather than sending a full wallet password. We can then separate payment checking from unrelated account details.

Access concerns

If a mobile sign-in or account verification step appears unfamiliar, contact us through account support and describe the device path. We use those details to review access activity without exposing another person’s records.

DATA HANDLING

Account Security Across Mobile and Wallet Steps

Privacy protection works through ordinary account actions: clear phone verification, limited staff access and records kept for a stated reason.

Collection purpose

We connect your phone or email, verification result and account activity to the services you request. Payment references from DANA or bank transfer are used for transaction checks, not treated as a general profile.

Mobile signals

A mobile browser can send session, browser and device signals when you sign in. These details help us identify unusual access around the path from verification to Baccarat, Bingo or another selected room.

Cookie controls

Cookies can remember a session and support account settings. You can manage cookie choices through your browser, although changing them may affect sign-in continuity or the way policy settings are saved.

Wallet separation

A QRIS, OVO or GoPay reference is checked against the account action that created it. We ask for only the payment detail needed to resolve status, receipt matching or a related support request.

Retention period

We keep account, security and transaction records only for the period needed for the stated service, dispute handling or a legal requirement. The Privacy Policy explains the reason for each retention category.

Change requests

You can ask us to correct inaccurate account data or explain how a category is used through account support. We may verify your phone or email before changing records or sharing a copy.

Privacy Policy Answers for Indonesian Accounts

These answers focus on the questions you may ask before opening an account or connecting a local wallet. They cover the yuantoto Privacy Policy, device access, payment references, cookies, deletion requests and local eligibility. If your situation is different, send the account support request with enough detail for us to identify the correct record, while access depends on local law.

It covers account and contact details, phone verification, device and sign-in signals, cookies, wallet references, support requests, retention and your available requests for correction, access or deletion.

We use a DANA or QRIS reference to match the account action, check a receipt and resolve a payment status question. We do not need your wallet password for that check.

Yes. The policy covers OVO, GoPay, bank transfer and virtual account references when they are connected with an account transaction, support request or status check.

Use the account support route, identify the email or phone attached to your account, and state whether you want access, correction or another policy request. We may verify your identity first.

When you sign in through a mobile browser, we may record session, browser and device signals to help identify unusual access. The Privacy Policy explains the purpose and retention for these records.

You can send a deletion request through account support. We assess the request against active account needs, dispute handling and legal retention duties, then explain any records that must remain.

We apply the policy to supported Indonesian access where local law permits. Your available rights, account eligibility and the way a request is handled can depend on local law.

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